PRISTINEDENTAL DESIGN
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HOW IT WORKS

One test case.
A repeatable working process.

Agree on preferences, evaluate the first design, and refine the handoff before sending more volume.

Start with a test case
  1. 01

    Align preferences

    Share your design preferences and manufacturing workflow. Confirm software and version, file formats, libraries, contact strength, occlusal clearance, material parameters, and the required handoff.

  2. 02

    Submit a test case

    Choose a representative case. We confirm the inputs, price, delivery target, and revision scope before you commit. Patient records are transferred only through a separately agreed, suitable channel.

  3. 03

    Design + QC

    Review scan completeness and the prescription, then design to the agreed parameters. QC considers margins, anatomy, proximal contacts, occlusion, and material or component requirements as applicable. Unclear inputs are raised for clarification.

  4. 04

    Review / revise

    Review the design against your preferences before production. Consolidate feedback so refinements are clear. Changes to the original prescription or newly supplied records may change the scope and quote.

  5. 05

    Scale volume

    Once the first-case handoff works for your team, agree on a repeatable intake process and realistic capacity. Confirm delivery expectations for routine volume, complex work, and rush requests separately.

BEFORE THE FIRST CASE

Know what’s agreed.

Questions before you start

Is the test case free?

The first case is quoted before work begins. There’s no volume commitment: the purpose is to align preferences and evaluate the design and handoff.

What is the turnaround?

We confirm a delivery target after reviewing the service, scope, complete inputs, and available capacity. Include your deadline in the inquiry. Rush availability is confirmed separately.

How do revisions work?

We agree on the revision scope in the quote. Provide consolidated feedback against the original brief. A changed prescription or new records can require a revised scope.

Can you work with 3Shape or exocad files?

Tell us the software and version, file formats, and any implant libraries involved. Compatibility and the deliverable format are confirmed before a case is accepted; not every system or library is interchangeable.

Who approves the design for production?

Your laboratory or treating team retains final clinical and manufacturing approval. Design review supports that process and does not replace it.

Where do we send patient files?

Do not use the public inquiry form for patient records. A suitable clinical file-transfer process must be agreed before scans, photographs, or other records are shared.